Return Policy Duration:
Our 30-day return/withdrawal policy initiates from the day you receive your purchased item, regardless of the time it arrives. During this ample period, you have the liberty to thoroughly inspect the product and make the decision to return or exchange it—no questions asked. To commence a return or exchange, kindly inform us by 5:00 pm Pacific Time on the 30th day following the date of item receipt. Please note that the day of purchase is considered day zero. Initiate your return request through email communication.
At Diversified Parts and Supply, your satisfaction is paramount, and we prioritize it through our straightforward return and refund policy. Enjoy the flexibility of a 30-day return/refund option, giving you a generous timeframe of 150 working hours for your peace of mind.
Buyback Procedures:
For repurchase requests, we require vehicles to be physically present at the buyer’s location and payment to be processed on site. Our commitment is to buy back the car at the full original purchase price.
Insurance Coverage:
It is important to emphasize that all products are insured during this 30-day period.
Return Restrictions Apply:
Please be aware that we cannot accept returns for items meeting any of the following criteria:
– Modified from their original state
– Involved in an accident or sustained damage
– Altered from their delivered condition
– Used as collateral for a loan, also known as an encumbrance
In case of refusal, we provide complimentary return shipping.
Approval and Refund Timing:
If your asset does not fall under any of the restricted conditions mentioned above, we will approve your return within 30 days of your initial request. Refunds are processed promptly, but please allow 1 to 3 days for the funds to reflect in your account, depending on your bank’s processing times.
At Diversified Parts and Supply, we prioritize your satisfaction, aiming to ensure that your return and refund experience is seamless and trouble-free.